Commercial Lending
Industry Challenges
- MANUAL Highly manual processes that are prone to regional and branch based inconsistencies and lack of transparency of a deal through the originations and underwriting process
- NON REAL TIME Lack of real time reporting and insight into the state of the pipeline, affecting both throughput, service levels and real-time resource management
- LEGACY SYSTEMS Heavily customized systems and/or use of antiquated systems and non-commercial specific systems to manage different functionalities within the lifecycle
- INEFFICIENT High degree of inefficiencies as outlined above, coupled with manual and lengthy approval cycles and business and financial analysis
- POOR INFORMATION Ineffective and inaccurate view into overall company and connection/relationship exposure affecting risk awareness of new and renewing deals
- OUTDATED TECHNOLOGY Limited to NIL workflow, business and data validation and cross process management of the credit deal, resulting in human ‘actors’ having to act as human ‘integrators’
- Current manual landscape inhibits M&A activity and agile responsiveness to competitive pressures, regulatory changes and/or operational demands.
Davis + Henderson Solutions for Small Business
- ENTERPRISE CREDIT HUB A singular enterprise credit hub that is uniquely “personalized” for the Commercial Lending line of business in order to cater to the multitude request and facility types, all from within a single platform, thereby enabling truth in risk decisions, quality and validity of data and complete transparency of the process according to role and need
- ROBUST FUNCTIONALITY Over 70 individual functional components highly pre-configured to the needs of the Commercial Lending model in order to expedite deployment, time to market and reduced implementation cost
- MULTI-DIMENSIONAL CREDIT VIEWS Support for full connection/relationship hierarchy management and exposure, cross collateralization and complex single to multi-facility deals all from within one application
- SOURCE OF TRUTH Single source of truth for new and renewing credit deals inclusive of singular point of entry, one and done data input, no data duplication and real-time connectivity to CRM and Account Systems to embedded customer, connection and account data into the application in order to minimize inputs and maximize throughput
- AGILE Total agility in order to manipulate system components to address real-time changes/needs in regards to pricing, risk decisions, compliance, reporting and other operational challenges
- MODERN Workflow, Rules and Queue based system in order to automate functions as appropriate, guide work through the process and provide insight, guidance and stakeholder views into simple or complex credit needs without the challenges of having to ‘search’ for the information, which is available at the ‘click of a mouse’
- SYSTEM & DATA REUSE Maximum re-use of strategic systems and data in order to ensure a singular ‘master’ across the lending lifecycle in order to achieve better and more accurate reporting, better quality risk decisions and more timely and customer oriented service agreements
- EXTENDABLE to other lines of business and asset classes without the need to code, develop again or re-implement.
Business & Technical Value
- REDUCED COST AND LIFETIME TCSO - Singular platform to manage the credit lifecycle, thereby reducing the reliance on a maze of outdated and antiquated systems
- SYSTEMS AGILITY Ability to modify all aspects of the system and operational components as necessary through configuration as opposed to coding, in order to respond to product, pricing, risk and compliance demands as they arise
- BUSINESS INSIGHT Ability for appropriate users to have immediate and transparency access to all credit requests – both new and renewing – in order to achieve appropriate service levels, turnaround times and management reporting
- PROCESS EFFICIENCY & STANDARDIZATION The ability to ensure consistent, actionable and transparent processes across the lending lifecycle in order to expedite throughput, enable users, ensure appropriate implementation of policy and procedure and efficient operations
- LEVERAGE EXISTING STRATEGIC SYSTEMS & DATA Through real-time connectivity, the ability to leverage existing data, systems within the lending process and orchestrate them as necessary for maximum results. Remove ‘human integrators’ from the equation.